Facilitation Basics

Facilitation Overview

We first introduced the facilitation model in 1995.   It provides a simple framework for using the role of facilitator.   It depicts the unifying nature of Task (the work of the group) and the three areas in which a skilled facilitator must simultaneously operate:   Self, Group, and Process.

Keep the Task in Focus

Focusing on the task at hand regardless of your role as leader, manager or facilitator is the most important action you can take to help your group stay productive.   Three tips for doing this.

Self

Using yourself as an instrument to understand what is happening around you is a good strategy for using data from the environment to make more informed choices about your words and actions.   Trust that your own feelings and responses to what is happening around you are reliable sources of information.   Share this information appropriately and you will help your group get its work done.   

Group

Observing and appropriately calling attention to the functioning of a group will help it complete its work and improve working relationships among its members.   You may notice that certain people antagonize one another while others get along easily.   Some behavior patterns may be so established that they are no longer noticed.   Helping your group function more effectively will get them closer to their goal.  

Process

Helping a group pay attention to how its members work together will pay dividends for all.   Influencing a group to adopt consistent processes will lead to higher productivity and greater satisfaction.   (e.g. We use our gap analysis process when we encounter a problem.   This is how we explore and resolve differences of opinion in our group.)   Three tips for doing this .